Privacy & data notice

Last updated: 9 November 2026 · Applies to vtwing.com and its enquiry form

1. Who handles your enquiry

VTWING, Shenzhen, Guangdong, China. For anything about your data, email [email protected].

2. What we collect

Only what you type into the enquiry form: name, company, email, country / region, phone or WhatsApp, product interest, subject and your message — plus a record that you gave consent. We do not ask for, or store, your IP address, device fingerprint or advertising identifiers in our own enquiry records. This site sets no advertising cookies.

3. Why, and on what basis

To answer your enquiry, prepare a quotation and keep the correspondence. We rely on the consent you give by ticking the box on the form. Enquiry contacts are not added to marketing lists and are not sold or passed to advertising networks. If you do not tick the box the form cannot be submitted; you can still reach us by email or WhatsApp.

4. Third parties and transfers outside mainland China

The form is delivered by a third-party form relay (Formsubmit.co) and the resulting message is held in hosted mail (Zoho Mail). Both providers process the data outside mainland China for the purpose of delivering and storing your message. The categories transferred are the fields listed in section 2. By ticking the consent box you give separate, explicit consent to that transfer. Their identity and contact details are available on request; we use no other processor for enquiry data.

5. How long we keep it

Enquiry records are kept for up to 24 months in a local, access-controlled workbench, then deleted. Form submissions stay in a review queue until a person approves them; they are not merged into a customer database automatically. You can ask for earlier deletion at any time.

6. Your rights

You can ask to see, correct or delete your details, or withdraw consent, by emailing [email protected]. Withdrawal does not affect processing that already took place. We may keep a minimal record where an ongoing transaction or a legal obligation requires it. You may also complain to the data protection authority where you live.

7. Children and changes

This is a business-to-business catalogue and is not directed at anyone under 16. If this notice changes, we will update the date above.